Privacy Policy

Effective Date: January 1, 2025

24 Hours Express Ltd. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (HTTP://WWW.24HOURSEXPRESS.COM) or use our services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information You Provide

When you use our website or services, you may provide us with:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and other login credentials.

  • Payment Information: Credit card details or bank account information when making a purchase.

  • Other Information: Any other personal data you provide when filling out forms, contacting customer service, or using our services.

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Information: Pages visited, time spent on the site, clicks, and other interaction details.

  • Cookies and Tracking Technologies: See Section 5 for details about cookies.

1.3 Third-Party Information

We may receive information about you from third-party sources, such as:

  • Social media platforms if you engage with our profiles.

  • Payment processors or partners if you make purchases.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To fulfill your requests, process transactions, and deliver products or services.

  • To Improve Our Website and Services: To analyze user behavior and improve functionality and user experience.

  • To Communicate With You: To send order confirmations, respond to inquiries, and provide updates on your account or services.

  • Marketing: To send promotional offers, newsletters, and advertising (you can opt-out of marketing communications at any time).

  • Legal Compliance: To comply with applicable laws, enforce our Terms of Service, and respond to legal requests.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: Trusted third parties who perform functions on our behalf, such as payment processing, website hosting, and email services.

  • With Affiliates: Companies that are part of our corporate group.

  • For Legal Reasons: To comply with legal obligations, enforce our Terms of Service, or protect our rights, users, and third parties.

  • In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality.

  • Performance Cookies: Collect information on website usage to improve performance.

  • Marketing Cookies: Track your browsing habits to deliver personalized advertisements.

5.2 Managing Cookies

You can choose to block or delete cookies via your browser settings. Note that some features of our website may not function properly without cookies.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Objection: Object to the processing of your data for certain purposes, such as direct marketing.

  • Data Portability: Request transfer of your personal data to you or a third party.

To exercise your rights, please contact us using the information provided in Section 9.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. You use our website at your own risk.

8. International Data Transfers

If you are located outside of the country where our servers are located, your information may be transferred internationally. By using our website, you consent to the transfer of your data to countries that may not have the same data protection laws as your own.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

24 Hours Express Ltd.
Email: info@24hoursexpress.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised effective date. Your continued use of our website after changes signifies your acceptance of the updated Privacy Policy.